Policy information
Terms and Conditions at Fresh Flowers Canada
We keep policy language tied to the real way customers order flowers, set delivery expectations, and ask for support. The goal is clarity around how orders are handled, not extra friction.
Using the site and placing an order means agreeing to the terms that govern product browsing, ordering, delivery coordination, support, and customer responsibilities.
How to read this policy
Focus on the parts that shape your order or support question
- Using the site and placing an order means agreeing to the terms that govern product browsing, ordering, delivery coordination, support, and customer responsibilities.
- Because flower orders can involve time-sensitive delivery details, customers should review bouquet choices, message card wording, address information, and timing preferences before completing checkout.
- If a term needs clarification, our support team can review the concern and point you to the most relevant part of the policy.
